Domestic Water Supply in Canada

Find out about how to get water in Canada, and who's responsible for the water supply...

Tap water is safe to drink in Canada, unless otherwise stated. All municipal water systems are regulated to check that water is safe to drink and free of bacteria. Responsibility for water regulation lies with the provinces and territories in Canada, and responsibility for service provision lies with Canada's 4,000 municipalities.

Typically, home owners pay for what they consume on a monthly basis, and many homes in towns and cities are metered. The price of water provision varies across the country. Most of the municipalities provide water and sewage direct to residents; however, some hand over responsibility to private companies or to public companies owned by Provinces.

To find out more about water supplies, bills, rates and payment options, contact the local municipality.

  • For a list of municipalities in British Columbia: Click here
  • For a list of municipalities in Qu├ębec: Click here (in French)

Utility Bills

Bills are generally sent monthly and can be paid either by direct debit (pre-authorised payment), by cheque through the mail, by Internet or telephone banking or through a financial institution. Bills may be based on actual monthly usage or on projected annual usage. They should be paid on time or a penalty may occur such as an increased rate per unit.

Water bills are usually paid monthly or quarterly. They often also include a waste management fee.