Medical Emergencies and Pharmacies in Canada

Who to contact in case of a medical or police emergency, non-emergency numbers and pharmacy details...

In case of an accident or emergency, it is important to know who to contact and where to go. In Canada, emergency medical services differ between states and territories, and areas within them often have different arrangements for provision.

Service Contact
Police, Fire, Ambulance, Mountain Rescue
Tel: 911
Coastguard (contact local office) Website

In Canada, 911 is the nationwide telephone number for emergencies requiring immediate help (a life is in danger, a crime is in progress). It can be dialled free of charge from any telephone.

In case of an emergency go directly to a hospital, where emergency services are generally available, or call 911 for an ambulance. Ambulances are not free of charge, but state and private medical insurance will help to cover the cost.

The operator will ask what kind of assistance is needed and ask for the address. Translators are available if required. For all emergencies, the operator needs to know basic information in order to send the right kind of help. Stay calm, listen for instructions, answer the questions clearly, and do not hang up.

Non-emergency numbers are available in several parts of Canada, but there is no universal non-emergency number for police or medical assistance.


Pharmacy hours vary but are generally open during normal business hours.

Information about pharmacies open 24 hours a day can normally be found on the window or door of any pharmacy.

  • To find a pharmacy refer to the Canadian Yellow Pages: Click here